Question 1

FULFILLMENT POLICY

Accepted Answer

Once you sign up and make a payment, our administrative team will review your account and send you the current gate code to the email you provided during the sign up process.

Question 2

REFUND POLICY

Accepted Answer

Refunds are prorated and handled on a case by case basis.

Question 3

PRIVACY POLICY

Accepted Answer

WHAT TYPE OF INFORMATION DO WE COLLECT?
 
We receive, collect, and store an information you enter on our website or provide us in any way. We collect personally identifiable information (including name, email, password, phone number); car identification (car make and model, license plate number); comments, volunteer forms, recommendations, and personal profile.
 
HOW DO WE COLLECT INFORMATION?
 
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
 
WHY DO WE COLLECT SUCH PERSONAL INFORMATION?
 
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.
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HOW DO WE STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION?
 
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  
 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
 
HOW DO WE COMMUNICATE WITH YOU?
 
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our Revocable License, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and  text messages.
 
HOW CAN CUSTOMERS WITHDRAW THEIR CONSENT?
 
If you don’t want us to process your data anymore, please contact us at admin@cadefield.com.
 
PRIVACY POLICY UPDATES
 
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
 
QUESTIONS AND CONTACT INFORMATION
 
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at admin@cadefield.com.

High Island Boat Ramp

Frequently asked questions

FULFILLMENT POLICY

REFUND POLICY

PRIVACY POLICY